Monmouth ACTS - a Bold New Initiative to Enhance Access to Services for County Residents

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Why was Monmouth ACTS Created?

The Monmouth County Board of Chosen Freeholders created Monmouth ACTS in 2018 to carry out the recommendations of a far-reaching Human Services Needs Assessment, "A Call to Action."  Monmouth ACTS represents an affirmative response to this "call."

One key finding showed that County service providers do not generally collaborate to offer comprehensive services to residents, that many residents are not aware or not using services, and that many opportunities exist for innovative strategies to better reach and serve residents.

Monmouth ACTS is an innovative response to the Need's Assessment's recommendations to:

  • Help County residents learn about services and how to access them through expansive community information sharing, education/dialogue and resource navigation.
  • Mobilize impactful use of the County's rich resources through public/private partnerships for integrated human service planning, funding and delivery.
  • Address unmet service needs through an integrated planning process, and meet larger long-term challenges through advocacy and new service approaches.

“We found out that many Monmouth County residents struggle to have their basic needs met,” said Monmouth County Freeholder Sue Kiley, liaison to the County’s health and human services division. “Challenges such as addiction, mental health needs, homelessness and food insecurity have become more commonplace, with many people feeling isolated and unable to find the right path for help.

Through Monmouth ACTS, community groups are now working together to improve access, achieve social change and address specific problems. Working together, County non-profit organizations, along with the resources of the County, are now offering services in a cooperative way instead of working in isolated silos. This approach is already streamlining processes and access to care and is producing productive outcomes.”

Since “A Call to Action” was presented in 2017, the Monmouth ACTS Steering Committee began examining the needs and challenges of serving particular populations and service areas.

Subcommittees focusing on eight key issues, or “Hubs,” were formed to share information, examine subject matter, examine policies and recommendations on how to streamline information between numerous entities that cover numerous topics of importance to the residents of Monmouth County.  The hubs include:

  • Early Childhood Success
  • Positive Youth Development
  • Aging
  • Homelessness
  • Transportation
  • Financial Empowerment
  • Mental Health & Addictions
  • Communications

These Hubs, which are integrated through the Monmouth ACTS Steering Committee, will make it their mission to support individual and family success though all stages of life by supporting:

  • Strong family relationships and community connection
  • Personal safety, equal opportunity and financial security
  • Good health and well-being
  • High -quality learning and education 

“It is our ultimate desire to provide residents with easier access to human services and answer their behavioral health questions,” said Kiley. “It can be difficult to determine which way to turn, so it is the goal of Monmouth ACTS to provide residents one access point – www.MonmouthACTS.org – for a myriad of services.”

In addition to the website, Monmouth ACTS will touch the lives of residents through grassroots initiatives via partner organizations.